Data and Information System Illinois
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Data and Information System - Illinois
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The DAIS-I system is supported by both the Illinois Community College Board and the CAIT Helpdesk.

Support Contacts/Information

General and policy-related questions about the system should be referred to:

Jay Brooks
Associate Director for Adult Education & Family Literacy Program and Data System Support Specialist
Illinois Community College Board
Phone:(618) 942-7460
Email: jay.brooks@illinois.gov

Technical questions or difficulties with the system should be referred to:

CAIT Helpdesk
Email: daisisupport@cait.org
Phone: (866) 250-5494

Hours of Operation:

  • Monday-Friday: 8am - 5pm

** Note: The CAIT Helpdesk maintains a ticket-based system of any contact with end users. As a result, when initiating contact with the Helpdesk via email, you will receive an auto-generated email with a ticket number for tracking purposes. It is not necessary to reply to this initial email. Please note the ticket number and include it in any additional communication with the CAIT Helpdesk to better streamline the response process. An individual from the Helpdesk will contact you individually via email or phone with a solution or to request additional information after the issue is reviewed.

User Manuals

Single PDF version (large file)

Multiple PDF version (smaller files)

Archived Versions

Reporting Manuals

Technical Requirements

The following list of technical requirements is highly recommended for the users of the DAIS-I system:

  • Computer ? 1 Ghz speed computer with a minimum of 256 Mb of RAM
  • Operating System ? Windows XP or Macintosh OSX (Panther)
  • Screen Resolution ? 1024 X 768 (lower resolution requires scrolling left to right)
  • Internet Browser --- Internet Explorer 6.0+, Netscape 6+, Safari 1.03+, or Mozilla 1.0+ -- all browsers will need to have JavaScript enabled
  • High Speed Internet ? Ethernet, DSL, Cable, or high-speed wireless connection
  • Pop-ups must be allowed for the system to work properly.

http://www.iccb.org